Our Auto Shop Reviews
West Des Moines
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02:54 14 Oct 16
They got me in the same day to fix a tire. I had a sleeping baby at home and was going to be late for my appointment. They were so kind when I called and said to just come in whenever the baby woke up. They worked fast to get myself and my 8 month old home asap! Sometimes it's hard to take a baby ANYWHERE, especially a service center but they were so kind and welcoming. Fair price and great service!!
17:17 29 Nov 16
Great family run business. The staff was polite and wonderful at working with complicated, persistent, and stubborn customers. They're very flexible and provide the best service they can. It was great that Chris was willing to explain to me and my dad why our tires were too large to fit. Highly recommend this place
17:54 12 Nov 16
I am absolutely impressed with the professionalism and respect that I was shown this past week by this family business. Thanks again for your help with my Escape! Chris, Pat and Seth - You guys Rock!
South Des Moines
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21:47 23 Apr 16
I recommend this place very highly! The staff are extremely personable, explain everything to you, and go above and beyond to get you taken care of.
17:02 17 Jul 15
Alright, so marvelous mechanical work! Like I don't know if they could have done better, but that's what I expect for paying as much as I did! So my transmission went out while going to my destination, which means ALL of my stuff was in there. I didn't think about removing anything. The good news is that it wasn't of sentimental value, I am writing this review to inform the folk needing transmission/engine work that the southside All Pro will completely and utterly take care of transmission issues, as they did for me and a ginormous perk is I get great gas mileage now vs. how it was with the check engine light on! Hat's off to the transmission guy!!!
19:11 20 Jul 15
Everyone who works here is very kind and friendly. I was in and out with no problems, I always go to these guys for any car problems. I recommend everyone to do the same.
15:18 26 Apr 16
Love the staff very helpful and nice
18:09 15 Feb 17
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10:52 31 Jan 17
I have been going here for about 8 years with my vehicles, the staff is good. Straight forward in letting you know what your vehicle needs.
kenneth oneal III
03:07 29 Oct 16
dennis is the greatest very great place to go for anything hands down the best place ive ever been
16:56 01 Apr 16
I highly recommend this place. Ryan, the manager knows his stuff and will always be honest and ethical. Prompt service at a fair price.
21:14 11 Sep 14
I love this place! Tars was who I worked with when I was there last week. Ryan was on vacation, but Tars took great care of me and my car! He answered all the questions I had and gave me his professional opinion. The guys who looked at the car and did the oil change were fast, nice and also professional. I can't say how much I appreciate how much they made me feel at ease with getting a major car repair! Would love to see Tars there more often 🙂 Thanks again for your fast and friendly service!!!!
15:44 03 Aug 15
These guys did a great job at my oil change. Coupon brings it to $24.
North Des Moines
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Jackie Malloy Haag
14:41 16 May 16
My fiance works there mechanic over 15 yrs awesomeness work!!
18:37 07 Oct 13
While a vehicle issue is never convenient, my stress levels have been greatly reduced knowing I'll have Ed and his great crew to count on. They always communicate exactly what needs to be done and get it done timely & professionally.
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20:51 23 Jul 16
We were moving my daughter cross country today when my starter went out. Even with AAA we could not find anyplace to help us. We were towed here to All Pro Servicenter and it was great. Jason and his staff stayed late to get us back on the road. Kudos to them!
03:52 09 Apr 16
I've been a customer here for about 8 years, some of that time in Valley Junction and management/staff are always courteous, professional yet personable. I've always had an older vehicle so it's not like I only go to get my oil changed once every three months either! Today they gave an estimate for a repair and upon completion called to say it was completed but also $75 less than expected. I'm sure they could've simply stuck with the original estimate and I wouldn't have known any better, but this proves they are an ethical business. Thanks All-Pro!
23:12 17 Nov 14
These guys are the absolute best. Honest and hardworking is not always easy to find in the car business but that's what you will find here. We broke down driving from New Jersey to Oregon and by the time it was all said and done we considered ourselves lucky because we couldn't have asked for a better group of guys to bail us out. Fair price and great service, thank you guys we will always appreciate what you did for us!!!!
East Des Moines
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21:29 16 Sep 16
The only way I can explain my experience here is RED CARPET VIP TREATMENT. Britney has excellent customer service and the employees there do top notch work... Give your distressed car the royalty TREATMENT it needs and take your car to them.
15:23 16 Jun 16
I called one afternoon hoping they could look at my 2005 Altima after I was told from another shop they suspected transmission issues. Britney (sorry if I have misspelled this!) answered the phone and was WONDERFUL to speak with and lined me up without a hitch! She was able to get me for an inspection the next morning, I dropped the car off overnight and received a call early the next day. I spoke with Patrick, who had great news, telling me it was not the transmission, it was something much less costly (for both time and money!) I made the decision to go ahead after they quoted me a very fair price to change O2 sensors and the catalytic converters. I handled most everything in the transaction over the phone and picked my car up after hours. It runs GREAT and drives so smooth, almost as well as the day I brought it home over 8 years ago! They're very professional, friendly, and their work is guaranteed. I highly recommend them!
17:48 20 Jul 16
Best customer service I have ever received at a car care center. Period. My brakes went out going down the road and this was literally the closest spot to get it fixed. Not only did they take me in that day at 3 pm when they close at 5. But they looked at it that day and had an estimate to me within an hour! They even tried to get it fixed before I had to be to work at 10:30 the next day but I didn't call them back in time. (MY BAD!) Truly a great experience!!! They fixed the brakes for half of the quote because they were able to rework and save part of my brake system; They even told me that they had added a little extra to my quote so that if anything happened they would be able to take care of it--something that not everyone does. They also let me know that what it was what it was for and how likely it was that they would need the extra budget. SO APPRECIATED!! As for the lovely Brittney up front, she is a amazing customer service. I heard her calmly explain not only my problem but a few other customers in the lobby. SO HELPFUL!! She even tried to give a great deal to a gentleman that needed new tires but didn't have the money for them. When he declined she advised him on the best route for the equipment he had and a realistic timeline on how long the tires he had would last. Everyone was so nice and knowledgeable I felt comfortable and confident that the job was going to get done and be done right. I may have "stumbled" in there with a problem but I can tell you I will be back for the customer service alone. My truck drives better then it has in months (seems like a shake I didn't know I had). I would recommend them to anyone!!!
00:19 03 Jan 16
New Year's Eve at 6:00 in the morning my wife and I started to leave home from work and about a block away our car started to die. We managed to make it to O'Reilly Auto Parts where they told us our battery was fine but our alternator was probably toast. We Called All Pro and they told us they could look at it immediately. They were polite, helpful, fixed our car the same day, and even gave my wife and I a lift home and back to the service center. I would definitely go to the professionals here again.
6 Convenient Locations Around Des Moines!
25 Years of Service Excellence
We are open for business and offering Touchless Service You can have your car serviced without ever entering the building by utilizing our vehicle pick up/drop off service or by using our key drop-off box at any hour of the day. When you schedule online we will receive all the required information we need to…
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